Repair verification

No “repaired” claim without proof.

Contractors submit repairs with separate before and after evidence and a stated completion time. A verifier decides. Every decision stays in the finding’s history.

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Rural road surveyed from a two-wheeler camera

Short answer: In RouteLens, submitting a repair never closes a finding. The contractor attaches before and after evidence and a completion time; a verifier, such as the client engineer, accepts with a rationale, rejects, or records an exception. A reopened finding needs new evidence, and earlier decisions are kept.

Capabilities

What repair verification gives your team.

Linked to the original defect

Each repair submission belongs to an existing finding with its original evidence frame.

Before and after

Separate before and after evidence, plus a stated completion time.

Verifier decides

Accept with rationale, reject, or record an exception. No bulk closure.

Reopen with evidence

If the defect returns, it is reopened with new evidence. History is never overwritten.

Repeat-visit comparison

Two players side by side for the same location across survey visits, even when driven in opposite directions.

Report-ready history

Selected comparison runs can be included in reports as historical sections.

In detail

Contractor performance, backed by evidence.

“Confirmed repaired” in Compare is only allowed after a verified closure
Comparison never changes a finding by itself
Playback pauses at gaps instead of jumping to an unrelated place
Owners, deadlines and work orders stay on the finding

Good to know: RouteLens records human decisions; it does not certify repairs automatically or claim legal admissibility of the evidence.

Questions

Repair verification: common questions.

Can a contractor close a defect themselves?

No. A contractor can submit a repair with evidence, but only a verifier role can accept it and close the finding.

What happens if a repaired pothole comes back?

The finding is reopened with new evidence. The earlier submission and decision remain in its history.

Can I compare this quarter’s survey with last quarter’s?

Yes. Compare matches the same location or asset across visits and shows two synchronised players for a condition decision: worse, same or repaired.

Keep exploring

Next step

See RouteLens on your own footage.

Book a 30-minute walkthrough. Bring a recording and a sample report, and we will show you the map, video, findings and coverage working together.